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Privacy Policy

 

Welcome to our website FASHIONCLINIC.COM. Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or browse on our web site without purchasing any product, when you register with www.fashionclinic.com, and when you use our services for purchasing products. If you have not already done so, please also read the General Terms and Conditions of use of FASHIONCLINIC.COM, which contain information on privacy as well.

 

1. PERSONAL DATA COLLECTION

Everyone has the right to be protected on the respective  personal data. 

FASHIONCLINIC.COM. shall comply at all times with the applicable law on data protection and shall also respect its users' right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed www.fashionclinic.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address). This Privacy Policy provides you with all information needed to understand how we collect data which may identify www.fashionclinic.com's users. For further information on our Privacy Policy, please contact us at customerservice@fashionclinic.com

FASHIONCLINIC.COM autonomously determines the purposes and means of processing personal data and the instruments used, including those for security measures. Due to organizational and operational purposes only, we have appointed certain entities that shall also process personal data belonging to FASHIONCLINIC.COM’s users for purposes strictly connected to the performance of services on www.fashionclinic.com, including the sale of products. We may also collect, and our third-party providers may collect too, information about where you are on the internet (such as your URL, IP address, domain types), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, advertisements you may have clicked on, and any search terms that you entered on our website.

The above mentioned processors have been selected by FASHIONCLINIC.COM. due to  their expertise in processing personal data and also because they provide sufficient guarantees regarding compliance with data processing laws (including the technical security measures governing the processing to be carried out). In processing the personal data of www.fashionclinic.com's users, the processors shall act only under instructions of FASHIONCLINIC.COM.

Aside from the companies appointed for personal data processing, your information may also be disclosed to third parties, autonomous controllers, for purposes related with the supplying services requested by you (for example, for purchase transactions), namely Paypal and Ingenico.

Your personal data is collected and processed by FASHIONCLINIC.COM for purposes which are strictly connected use of the Website, its services and to the purchase of products on FASHIONCLINIC.COM. However, your personal data may also be used for other processing operations within the limits of such purposes.

Generally we shall use your information only for the following purposes:

a) maintaining your registration;

b) statistical purposes to improve our website and our services;

c) administer this website;

d) notify you of products or special offers that may be of your interest;

e) sending of information by post or email. In this regard, please send us an email to customerservice@fashionclinic.com inserting “Unsubscribe” as subject, if you wish to unsubscribe the receipt of  FASHIONCLINIC.COM promotional emails. Please ensure that you include the email address that you wish to be unsubscribed, your full name and your complete postal address.

In particular, your personal data shall be processed for the following purposes:

A. When you register on our website you automatically give us permission to collect your personal data (for example, your personal details, password, e-mail address, phone numbers, home address, shipping and billing address, gender) through the registration form (My Account), in order to allow us to provide you the services disclosed in FASHIONCLINIC.COM and to grant you access to reserved access areas and to send you notifications and our Newsletter, if specifically requested;

B. When you require assistance from our Customer Service area, we shall collect your personal data (for example, your name and surnames, e-mail address and password) for purposes strictly necessary to provide you with services related to FASHIONCLINIC.COM and to the purchase of products displayed in FASHIONCLINIC.COM;

C. When you execute purchasing procedures of products displayed in FASHIONCLINIC.COM, we shall collect your personal data (such as personal details, e-mail address, address, tax code and telephone number) inserted in your order form only for the purpose of selling the products ordered by you; FASHIONCLINIC.COM will not have access to your Debit or Credit Card numbers, bank code or other details related with your payment cards, since that information is only requested to be provided when you access our third parties sites (namely Paypal and Ingenico), during the payment process.

Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, such as when the processing of your personal data is required for preventing fraud on FASHIONCLINIC.COM. Your personal data shall be stored and processed solely to allow FASHIONCLINIC.COM. to identify you during the necessary period and  purposes for which the data was collected  but at all times the procession of data shall be executed in accordance with applicable law. Please report any modification of your personal data to customerservice@fashionclinic.com, in order to ensure that your personal information is always accurate, up-to-date and complete.

Your personal data shall not be disclosed to third parties for purposes, which are not permitted by the applicable law or without your express consent.

Your personal data may only be disclosed to third parties when it is necessary for processing an order. Moreover, your data may also be disclosed to the police or to governmental and judicial authorities, in the terms determined by the law and upon a formal request of such entities.

Data processors will also have access to your personal data for the specific purposes stated therein, case in which your previous consent shall not be required.

Users' personal data will be used solely for the purposes that are strictly connected with the supply of services on www.fashionclinic.com, execution of contracts related to the sale and purchase of products at FASHIONCLINIC.COM and, after receiving your consent, to send you information on commercial initiatives which are strictly connected to the web site's activities and services.

FASHIONCLINIC.COM shall process your personal data for direct marketing purposes, including by e-mail, only after receiving your consent. FASHIONCLINIC.COM. may have access to third parties' personal data which may be directly disclosed by their users, for example when a user buys a product to be sent to a friend, when the user paying for the product is different from the recipient of the product, or when a user recommends to a friend a service of FASHIONCLINIC.COM or the puRchase of a particular product.

 

In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to FASHIONCLINIC.COM and make sure you inform them about this Privacy Policy; you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their previous express consent and for any improper and unlawful use of that information. In any event, FASHIONCLINIC.COM shall comply with any obligation to inform third parties as required by the applicable law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.

The provision of your personal data to FASHIONCLINIC.COM (in particular, your personal details, your e-mail address, your address, and your telephone number) is necessary for processing your order of products purchase on FASHIONCLINIC.COM, to provide you other services displayed in the web site upon your request, or when your personal information is needed to fulfill obligations required by law or regulations or determined by the police or governmental and judicial authorities.

The non-provision to FASHIONCLINIC.COM of your personal data or part of it, that is deemed for the performance the above mentioned purposes may consequently prevent FASHIONCLINIC.COM. from processing your purchase order of products displayed in FASHIONCLINIC.COM or from supplying other services provided on FASHIONCLINIC.COM, such as Customer Care services, sending of the Newsletter or compliance with obligations required by law and other regulations. Therefore, the failure on the provision of your data may constitute, in some cases, a legitimate and justified reason for not processing your purchase order of products displayed in FASHIONCLINIC.COM and/or for not providing FASHIONCLINIC.COM services.

Disclosure of further personal data to FASHIONCLINIC.COM other than the required to comply with legal or contractual obligations or for providing the requested services is optional and does not have any effect on the use of the web site and of its services or on the purchase of products on FASHIONCLINIC.COM.

We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services and for the purchase of products on FASHIONCLINIC.COM. Failing to provide optional personal data will not imply any obligation or disadvantage to our users.

 

2. SECURITY OF YOUR INFORMATION

FASHIONCLINIC.COM adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. We take appropriate care to guarantee the highest level of reliability and safety to assure customers that the site is secure.

We use a Secure Socket Layer (SSL) encryption to protect the personal data provided by you. User information registered at FASHIONCLINIC.COM. servers is always protected by a login and password. We recommend that you carry out a regular change of your access password to the website.

Regarding payments and for user’s safety we do not have access and we do not store in our servers your credit card details. For higher security measures we provide two third-parties (Paypal and Ingenico) that are perfectly recognized as certified and secured entities with specially secured websites. For more information please visit paypal.com and ingenico.com

We may include hyperlinks to other websites than FASHIONCLINIC.COM. We do not share any personal information with such websites neither are we responsible for their privacy policy which we recommend you to read.

Nevertheless, FASHIONCLINIC.COM cannot guarantee that the security measures adopted for the protection of the website and for data and information transmission on FASHIONCLINIC.COM will prevent or exclude any risk of unauthorized access or of loss of data.

It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).

 

3. COOKIES

When you are using FASHIONCLINIC.COM, some personal data might be collected automatically (through "cookies"(small files that are sent by us to your computer or other access device) which we can access when you visit our site in future), for example, when we automatically collect users' IP addresses and other information regarding the users' data traffic or the users' preferences in the choice of services provided on this web site and of the products purchased through the provided services. This information and data are collected directly and automatically by the web site as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided at FASHIONCLINIC.COM for the needs and preferences of the website's users. By using our website you agree that we can place these types of cookies on your device and access them in your future visit.

If you prefer not to receive cookies while visiting our website FASHIONCLINIC.COM  you must configure your browser, accordingly. Nevertheless, FASHIONCLINIC.COM advises you to enable cookies to use some of the paid services displayed at our website.

In other circumstances, FASHIONCLINIC.COM directly collects personal data and information from its users when they register online at our website or when they send purchase orders of products displayed on the website in order to finalize e-commerce transactions. FASHIONCLINIC.COM will process such data only for the purposes and within the limits above mentioned and related to the provision of  the services requested by the user.

FASHIONCLINIC.COM reserves the right to modify its privacy policy at any time and without prior notice. We advise registered users to read our privacy policy on a regular basis to be fully aware and updated on our privacy policy. 

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