Add the item(s) that you wish to buy to the cart. Then, proceed to checkout and insert the information requested. If you have any doubt, please feel free to email us so we can provide further assistance.
No, but you can benefit from one. With an account you can save your address and card details for faster shopping, view order history, order status and contact preferences.
We accept debit card and credit card Visa, Mastercard and American Express.
You will be able to use your promotion code once you get to the checkout page. Write your discount code in the Discount Code Box and you will immediately see the price discounted.
We currently deliver in European Union with free shipping for all orders. To know more about our Shipping Policy please click here.
Once we ship the products you will be notified by email/sms with the tracking number. You can check the status in DHL website.
We aim to ensure that you receive your order as soon as possible. Our current shipping time is within 1-3 business days. Once we ship the products you will be notified by email/sms.
You can make a return/exchange by sending the goods back to us via DHL. The articles must be in good conditions, with all tags attached and we encourage you to use the same box. All our returns are free of charge. Please check our Return and Exchange Policy for more information. If you are not sure how to do it, please email us so we can provide further assistance.
After we receive your order, we double check our inventory. If an article is missing, you are immediately refund and you will get an email from us. Please email us if you need more information.
Please email us so we can provide further assistance.
Please email us so we can provide further assistance.
Please take 3 pictures of the faulty product (front, back, and damage local) and a picture of the box. Then, send us an email with the pictures along with your order number.
Yes, please leave a note in the checkout notes field. The invoice will be send to you by email except for Portugal: the invoice must be outside the box. If you want to add a card, write it and we will send it also on your behalf.
All suppliers have their authenticity “stamp” on each product, so our products are guaranteed to be authentic. We don´t send certificates or other authenticity documents.
You can check our Privacy Police here and our Terms of Use here.